PRIVACY POLICY
TX Club Wellness Hong Kong (“TX Club”, “we”, “our”, “us”) is committed to protecting your privacy and to handling your personal data in a lawful, fair and transparent manner.
By using the website, submitting enquiry or booking forms, following our social media pages, or using our services, you agree that your personal data may be collected, used and stored in accordance with this Privacy Policy.
Information Collection
Depending on how you interact with us, we may collect the following types of personal data:
- Identification and contact details: name, phone number, email address, social media handle, and preferred language.
- Booking / service information: date and time of visits, type of services booked, payment status and related records.
- Marketing preferences: your consent or objection to receive promotional communications from TX Club.
- Technical information: IP address, browser type, device information, pages visited and cookies or similar technologies used on the Website.
You are not obliged to provide the personal data requested, but failure to do so may mean that TX Club is unable to provide certain services or respond to your enquiries.
Use of Information
TX Club may use the information collected for the following purposes:
- To handle enquiries, bookings, rescheduling and general customer service.
- To provide and improve our wellness services, facilities and customer experience at TX Club Wellness HK.
- To manage your client profile, internal records, invoicing and administration.
- To send you service-related messages (such as booking confirmations, reminders, or important notices).
- To send you marketing communications about our services, offers, events, and wellness content via email, phone, messaging apps or social media.
- To operate, maintain and improve the Website, including analytics, security monitoring and troubleshooting.
Cookies and Online Tracking
The Website may use cookies and similar technologies to recognize your browser or device, store your preferences, and help us understand how visitors use the Website. You can set your browser to refuse some or all cookies or to alert you when cookies are being used, but certain features of the Website may not function properly if cookies are disabled.
Security
The security of your Personal Information is important to us, but remember the internet is not a secure medium. TX Club takes reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or alteration. However, transmission of information over the internet is not completely secure, and absolute security cannot be guaranteed.
Updates to this Privacy Policy
This Privacy Policy is effective as of Month date, year, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. TX Club reserve the right to make changes to this privacy policy from time to time and you should check this Privacy Policy periodically. Your continued use of the Website or our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, please contact:
TX Club Wellness Hong Kong
Email: TXclubhk@gmail.com
WhatsApp / Phone: +852 6881 1317
